Hiring A Cleaning Service
Hiring a house cleaning service to come in and clean your home can be stressful. After all, you are opening up your home to people you don’t know. You are trusting them to care for your home thoroughly, but efficiently.
Whether you‘re interested in a long-term contract or you want a one-time deep cleaning. Say, for the spring or after school starts, these concerns are valid.
Today, we will offer you the tips you need to find the best cleaning service for your needs.
#1: Set Clear Expectations About Your Cleaning Needs And Wants BEFORE Looking for A Service
If you are looking for a one-time, deep cleaning when you are moving in or out of a house. Or, a once-a-month deep clean. Maybe, a Weekly or bi-monthly maintenance. Maybe, you have specific tasks you want the service to handle. Things like: cleaning interior windows, dusting hard to reach places, or scrubbing tubs and tile
Some providers offer a set list of tasks they fulfill each time. Some change depending on your requests, and some charge additional fees for special services. Knowing exactly what cleaning tasks you are looking to have done and how often will help. There’s no sense in wasting your time on companies that may not even offer the services you need.
#2: Ask For Referrals, Check References, Read Reviews (But Be Wary)
In today’s “connected” world, it’s easier than ever to ask for referrals. It’s also easy to find online reviews. Ask around on neighborhood groups via Facebook or NextDoor. Valuable information can be found there for recommendations. A lot goes into hiring a house cleaning service. Find one that suits your specific needs and services your area.
Getting references and recommendations from people you know. Maybe, they have used a service and are happy with. Maybe, the quality and price they have experienced. These are all great ways to find a cleaning service you will want to look into further.
Be wary when reading reviews and ratings. Online services like Yelp, Google Reviews, and Facebook Reviews. Online reviews can be very skewed, as some companies “pay” people for a 5-star, glowing review with discounts and free services.
On the other hand, some people only seek out review sites when they have a “bone to pick.” Unhappy folks tend to turn into keyboard warriors with a mission to make sure everyone knows about their bad experiences.
With this in mind, when looking at the reviews, remember that a few poor reviews are totally expected. Realize that a 100% perfect, 5-star, does-no-wrong reputation may be skewed. Above all, take the time to really read the negatives. Are there so many that it sends up red flags? Or is it one or two that may have had a bad day.
#3: Find Out What Services Are Offered – Are There Premiums
Once you have chosen a few companies to contact, you’ll want to inquire about the level of detail they offer. Every company will have different policies on what is offered as a standard. They may charge additional fees to customize or add additional services.
Some companies will have a specific checklist each time. They have no variance from one visit to the next. Others will have a rotational tasks that will be performed. Be sure you are aware of what services are offered and what extra fees you may be charged. Ask what, if any, additional services they offer.
#4: Ask For Documentation
Let’s say, someone breaks something while cleaning your home Or, someone gets hurt. Or, someone takes something of value from your home. If the cleaning service you choose isn’t properly bonded and insured, you may be the one responsible. Some don’t cover breakage.
A reliable cleaning company will offer this information without question. They will provide policy information upon your request. Having the peace of mind is everything. Be sure that the company you have coming into your home will be able to take care of things if something were to happen. Meanwhile, this will be worth the potentially higher rates they may charge over a non-insured company or individual Cleaner.
#5: Ask About The Team Members – Training & Screening
When hiring a house cleaning service, you trusting these folks to come to your home and clean it thoroughly. You also want to be sure they are doing so in a way that is safe for your surfaces, for you, and for them. Ask the company about what sort of training their employees receive before they go out into the field.
Also, you want a company that hires only honest, trustworthy employees, so it is a good idea to ask about their screening process for new hires. A quality cleaning company will have well-trained employees.
Our employees have passed background checks and screenings.
With a trustworthy company that hires reliable employees, you should be able to give them access to your home when you are not there. You can have them clean and secure the home without worry. Certainly, no having to stick around waiting for them to arrive and clean. Also, you don’t have to stay cooped up in a one room while they clean the others.
#6: Is Satisfaction Guaranteed?
When hiring a house cleaning service. A quality company will stand behind the work performed. They will make things right within a reasonable span of time. If you are unhappy with the cleaning performed and voice your concern, the company should send someone to touch-up clean or offer some sort of compensation ASAP.
Ask about how things are handled if something gets damaged or broken. Accidents happen, and even the most careful of cleaners may break or damage something while they work. Ask beforehand how the company handles these types of situations so there are no surprises if this situation does arise.